Cricbd Privacy Policy — Your Data Is Safe With Us
Protecting your personal information is our highest responsibility. On this page, learn how cricbd collects your data, where it is stored, and how it is kept secure.
What information do we collect?
When you create an account on the cricbd platform, your name, mobile number, email address, and date of birth are collected. During payment processing, transaction-related information such as payment method and amount is also recorded. When you use the platform, technical information about your device type, IP address, and browser is collected automatically. We use cookies to track session data and usage experience, which helps improve platform quality. A copy of your national ID or passport may be requested for identity verification purposes and is stored with strict security. We only collect information that is necessary — it is our policy not to request any additional data.
How is the collected information used?
Your information is primarily used to manage your account and ensure secure login. Payment information is used to process transactions and complete deposits and withdrawals. Our customer support team may access relevant information to assist you with issue resolution and support. Technical data is analyzed to maintain platform security and prevent fraudulent activity. Information may be used as needed to fulfill legal obligations under Bangladeshi law and meet regulatory requirements. Your data is never shared for marketing purposes or transferred to third parties without your consent.
Is data shared with anyone?
Cricbd never sells your personal information to advertisers or third parties. Limited information may be exchanged with approved payment gateways such as bKash, Nagad, or Rocket to complete payment processing, and this is fully encrypted. Information may be provided if required by a legal directive from a Bangladeshi court or regulatory authority. Technology service partners such as cloud service providers or cybersecurity firms may access limited data under specific terms. All such partners are bound by our strict confidentiality agreements and may not use the data for any other purpose. Ensuring the security of your data is at the top of our priority list.
How is data kept secure?
All your personal and financial information is secured with SSL encryption technology. Our servers undergo regular security audits, and firewall and multi-factor authentication systems are in place to prevent unauthorized access. If suspicious access or login attempts are detected, an automated alert system is triggered and measures are taken to protect your account. Our internal staff can only view user data for specific purposes and with proper authorization. When the data retention period ends or an account is closed, data is securely deleted. Keeping your own account password strong and not sharing it with others is also an important part of staying secure.
Your rights and data control
At cricbd, you have full control over your personal information and can view or update it at any time. You may request account deletion, which will be completed after a verification process. You have the option to opt out of marketing communications without any impact on your core services. Cookie preferences can be managed through your browser settings, though disabling certain functional cookies may limit some platform features. For any data-related complaints or requests, contact our support team directly and we will endeavor to respond within 72 hours. For more details, please FAQ page View or Terms page read.